Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***k –
good quality.. but i dont know why 1x AAA battery is not included.
w***s –
Simple more looks professional! Good very fast!!! Only has one defect is the pile! Rest good
J***a –
The mouse arrived in 10 days, in perfect condition, according to the description of the ad. The product really is original, the serial number has been validated on the Razer’s website and registered on synapse normally. The mouse is excellent, I recommend the purchase.
K***l –
Shipping is completely fast. Most of all, it’s genuine. It is recognized properly in the synapse and is eaten exactly with the cereal number when registering the warranty ~ It is strong!!^ ^
E***z –
Indeed it is original, it is very worthwhile, it feels very good and excellent quality, the software feels complete and gives a lot of variety of options
J***l –
I thought I was not going to adapt to the mouse but it served very well, I had a Delux M800 from 2 years ago and it was very easy to adapt to this one, I felt the difference in responsiveness at the time, but so it only feels at high frequencies 144Hz 165Hz in 75Hz or 60Hz is almost all the same. It is not heavy with stack and the clicks are very tasty, using it has 1 week and so far nothing sign that is unloading, it could show in the software the percentage of the stack.
R***r –
Arrived very fast in Brazil, what really rolled was the post office, it is working perfectly
F***z –
Took 8 days to arrive. As soon as I connected it, the Razer Synapse was lowered, indicating that it is original (or so I think). As for the quality of materials and weight is just what I wanted, it is light even with the AA pile. Is perfect. The battery was not included for obvious things. I tried it with Overwatch and fell more in love with the mouse. For the price and quality I give you a 10/10
A***a –
Arrived in perfect condition, at that price for me it was an excellent cost benefit. I recommend the purchase without a doubt.
K***d –
It’s very good, perfect quality, I like it, but it’s a bit small for large hands( I’m not sure if it’s 100% new it was a little bit dirt on the pad ) but works perfectly
F***l –
Fast shipping, the only problem was the post office that stayed from March 20 until April 3 from Curitiba to Fortress, the size is very similar to the Logitech G203 however it is a little higher in the middle, main and side buttons are OK, along with the scroll which is well defined, Very light even a good pile, and the Razer software opened on the spot, I recommend mainly for the fact that in Brazil it would be triple what I paid for.
A***v –
Great mouse, all functions work. The original application itself was installed after receiving to the PC. The seller promptly sent the parcel, I recommend it.
I***e –
Product arrived quickly in Brazil (5 days in total), however, as it was always stopped in Curitiba for about 20 to 25 days, I was taxed in 110 janjas… the mouse is very good, original! I registered with the Razer system and everything worked out. My impressions are positive and I have nothing to complain about. For people who own a large hand may find the size of the start mouse, but it is just used to it. A save for the “group for poor people with bad computers 5.0”❤️
R***a –
Good quality mouse with Razer application initialization when connecting, then just select and download the application to configure the mouse buttons
S***t –
It is true to another day to pay for the deputy. By taking away the shelter. Charging for $24. For my small hands with a finger grip-it’s a bear. A vicorist yak with a home PC, so I take it with me for a laptop. I recommend it.
R***B –
Delivery in 10 days to France. Quality is superb. Original razor. Bought for 26euro.
S***a –
Arrived very fast 13 days after posted, very good mouse!
J***o –
Very good, delivered on date, low price, Very good seller also, i recommend you all, thanks a lot
V***y –
The mouse original. Either finger or little batteries can be inserted. Very lightweight, compact. The wheel is clear. Software from the Razer becomes and you can write macros, reassign buttons. Macros and settings are not written in mouse memory! You need the software to be always launched. When connected by Bluetooth to a laptop, when inactive, it falls asleep and connects for a long time-up to 30 seconds. There are no such problems on the radio signal.
A***a –
In Argentina it arrives with Mailamericas, the slowest in the world, but it arrived. The product is original as described, it works perfectly and I am only going to use it when I am with the notebook (very little), the Bt/2.4ghz switch is the best of these models since they make it very versatile. It has the possibility of using AA or AAA batteries, a genius for them.