Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***e –
Pedals arrived quick. I ordered 2 pairs. They are narrower than other pedals I have. This might bother you if you have bigger feet. There are no reflectors but order reflective tape on AliExpress and it is easy to upgrade them. I rode 35km after fitting and no problems. All turned ok. For the money they seem fine. Let’s see how long they last. I cycle 800km per month so I hope a few months at least. But I wish I had checked how wide they were as my old pedals were wider and more comfortable to my feet.
T***a –
Excellent pedals, correspond to the description, I recommend to buy.
H***e –
They look good, the bearings are noticeable tight, they will release with a couple of turns. I recommend. Shipping arrived earlier than expected, only 9 days to chili. Thanks.
P***r –
The pedal seems to be good quality delivery was fast
T***z –
Happy with product pedals are a good size for children’s bike or folding bike.
F***a –
Exactly as in the photo, beautiful, it is a bit rigid the scrolling but it is certainly a matter of using for a few days. I imagine it is the retainer that protects from impurities. Ball show.
R***s –
They feel resilient. The only detail is that they hardly spin. I’ll see how they behave already on.
T***k –
Very good quality at a super price (promotion). They look very good but I confirm the problem with turning. They’re spinning quite hard, but I haven’t taken apart so far…
E***z –
I liked them, when you turn them without installing them they feel hard, but when you install them they turn well, over time they will release more, metallic, they are comfortable, installed in Trek Marlin 6. I recommend.
P***b –
order of February 24 arrived on March 4 which makes 8 plays, very fast. pedal, low end for 8 euros a pair. so far nothing to complain about on all my bikes.
J***i –
Goods as described,very fast delivery, I recommend the store, thank you. Goods as described, very fast delivery, I recommend the seller, thank you.
V***k –
After taking away, as well as the inventory, ale the appearance of pidshipniv pidans, spinning tight.
Customer –
Small price, pedals Diecast,-bearing, I hopes with podołają my weight
S***e –
I approve and recommend can purchase without fear can trust note ten to the store is very satisfied with the product good quality
L***o –
Great quality and very good store sent fast to my city ….
J***a –
Excellent excellent all super good arrived this morning I loved the very good product must try to install a good product happily super fast delivery
Customer –
Received as per announcement. I very much recommend store and store very fast shipping.
D***l –
Really good. Light and sturdy pedals, outside that are beautiful. I recommend it.
D***o –
Beautiful. I recommend the store. Very good product, super light.
S***e –
With the pedals, i have not received the quick drops