Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***i –
It looks great and fits very well in the hand The soft and pleasant texture to the touch Already when I use it I will know if it does its function Thanks
C***t –
Works well, be careful it is not with rechargeable batteries. The packaging was a bit downed, but no breakage.
T***r –
In accordance with my order. Works perfectly. Plug and play with windows 10.
Customer –
It’s a product I wanted to have as a cost-expensive mouse. I’m using a wire vertical mouse from the same company, but I have a large hand, so other vertical products are small. It was uncomfortable to do. However, it was inconvenient to use it in a small space because it was a wire product. Medical radio was released cheaply and kidnapped. A little regret is that the inconvenience in the wire came out without being fixed.
L***l –
Super comfortable, lightweight, worked incredibly well, pity it needs 2 AAA batteries. But he really fulfills what he promises.
G***n –
I liked the mouse. Looks quality. A little unusual to use but I think it’s a habit. I liked the fact that it turns off itself if you do not use it for a long time. Thus saving battery power.
P***r –
Looks better than myślałam, not yet podłanczałam but visually very I like
M***i –
The truth that works very well, the materials are good. You just have to get used to it.
A***v –
Everything came by hour, to go on an OPIS. I guess for another time. Glory Ukrainy
J***s –
Excellent, the product arrived in perfect condition, as it is in the ad!
M***r –
I am very satisfied with the second purchase and try to continue to buy at a very low price AliExpress is addicted
F***a –
Very good, highly recommend. I thought it would be strange, but after I used it is another story. Buy without fear.
Customer –
looks and feel exactly like my Anker one. i think they are all manufactured from same and get rebranded. navigation is ok, occasionally some lag, perhaps is laptop issue
B***r –
The mouse is great, the quality is amazing pro price. I liked it a lot!
M***m –
Good quality and soft mouse I am using it for the first time the Experience is amazing
B***r –
Very good, very light and with a very beautiful designer! I loved it!
C***o –
Excellent quality mouse, helped my wife to work without feeling pain in her repetitive stress injury.
P***a –
The idea is very good a, good grip and very comfortable, I still have not tried it, when I try it I will leave feedback Goes battery *
G***r –
The whole arrived. In action did not try. I took it as a gift. thanks to the store
A***k –
Without poskozhen, in a timid station, for two fingers. I will describe vidpovidav, spvidnoshennya tsyna-yakiste vidminne. Yak spare norms.