Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Great value for money. Nice quality. I recommend the product.
M***r –
It took longer than the expected time, but fortunately the item reached Angola. Next, we must strengthen the protection of the packaging. Seller recommended!!!
I***z –
They arrived in excellent condition. Very beautiful the belt is very wide as for those who are 100 the waist, the wallet brings internal closure and the watch is very soft, it is beautiful, I loved it. Thanks to the store and arrived much earlier than agreed
G***s –
The package very well the belt can be cut I am size 36 and is bigger As for size 40
M***a –
I have very nice charm that surprised I arrived much earlier than agreed everything as seen in the photo I recommend it 10p %
Y***n –
It’s good but… There was a scratch on the glasses and the box was damaged. Although I immediately asked the store to pack well, but he sent the already broken box, it was visible. Damage is old. The money was returned. All OK
A***r –
The big bag doesn’t work in the pocket of my husband’s shorts and pants. However the other products are wonderful loved my husband also
Customer –
Excellent I did not have to contact the store and the product arrived well
N***d –
Very beautiful loved I bought to give as a Christmas gift to my boyfriend arrived a little late but I did not mind because it is because of the end of the year and due to a lot of rains, buy people is more beautiful personally of first quality and the price is great very cheap
F***e –
I liked the watch came without working I will see if it is the battery but very cool for gift.
R***r –
I recommend it very good quality The big belt Large wallet Good quality lenses Very nice watch Everything very well and arrived soon
D***o –
Very good product is very happy very fast to deliver I bought at a very good price
J***a –
The exact description, the watch works, the pen also the glasses arrived in good condition without scratches, the strap is beautiful is longer but can be cut. The wallet the synthetic material that is not completely closed
Customer –
Arrived earlier than expected in perfect condition. Bought as a gift for family member. Looks a good bit of kit, Watch looks good don’t know if buttons on side are just for show or functionality. Wallet and sun glasses look good also. Did not open the other pieces.
R***s –
Surprised me, will be a great gift for a friend.
E***s –
I loved it, it all comes as it appears in the photo.
I***g –
the quality for the price is great! the watch works and it looks awesome! the belt, the sunglasses and the keychain are great, but the wallet is little bit small is for the all cards, but in all is awesome, also shipped fast
A***a –
very nice gift set, watch looks presentable. The leather parts are definitely not leather, but you cannot expect it for this price. Arrived safe and sound, the receiver of the gift was definitely happy!
Customer –
100% Recommend. The best gift set ever. Real skin, worth every money . I am in shock of quality. Perfect for gift. Very fast delivery. Recommend this Seller.
V***i –
Very beautiful I liked exactly as described I was satisfied