Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***n –
Very well all the truth, aspire. Well easy cleaning and very practical
S***o –
Arrived in 7 days. Came totally without battery took about 5 hours to charge but in working order I liked the quality has 2 speeds and it is quite strong the suction works well for small cleanings. I did not test the battery life.
P***u –
Received with thanks as described well packaged can’t get used to switching on off and suction levels with the one button but loving the cordless system works well and picks up dust. Power lead included type not included in photos
R***n –
All of good quality. It is not noisy and if it sucks very well
D***o –
8 days for delivery in Curitiba, Brazil. The product is very good and after purchase, do not know how lived without. Of course, you can’t wait for a vacuum cleaner like the traditional one, it’s for basic use, like cleaning CPU, keyboards, table, things like that. For the practicality, it’s worth too much!
J***h –
Works.You get fooled when włączaniu-wyłączaniu, as Button please holdSuper, this mini vacuum cleaner has function of tip for przedmuchiwania.
A***o –
I’m leaving this review because of how I was wowed about how quickly it arrived in Ghana. It’s the quickest time I’ve ever received anything I purchased on AliExpress. It took just 10 days for me to receive it. It came well packaged. I haven’t tried it yet, will figure that out and leave a review on the functioning. Thank you store.
C***n –
Good quality vacuuming machine, suction power can be adjusted, practical easy to use
J***o –
Better than I expected, it does not have much power but to clean dust and small things works well
V***k –
I arrived just 5 days after order. Small but well cleaned.
Customer –
The product is working smoothly for now. It has both vacuum and air blowing. Air blowing can be called more powerful. Charging inlet slot usb Type c is a new generation. It is nice to be stylish portable according to the price.
Y***n –
Very satisfied, arrived quickly, works well
R***a –
It is perfect and super practice! Has 2 speeds .. I loved it! Fast shipping!
D***n –
Vistachay for a maximum of 5 XV robots for visocy. Under the official charge. Video Akuma.
G***s –
The product clearly matches the description, tried to turn on, obviously the battery is dead. Then I’ll charge and check. I recommend the store and the store.
Customer –
It arrived quickly, the box arrived a little damaged, but everything inside is ok. It arrived quickly, I tried it, it works.
C***e –
Looks good, I still don’t use it. Return when use
S***z –
I think it is one of the best products I have bought on AliExpress.
Customer –
4 days speed delivery to Japan the product works fine thank you store
F***e –
Love it. Suction is okay for the price. It looks so aesthetic and feels Premium. Definitely recommend this product