Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***y –
Thank you good brooch. Like it. The delivery is fast. The package is capital, everything came without damage.
T***e –
Definitely will order again.Was expecting to be waiting 2-3 weeks.But that was totally surprised. I ordered 4/21 and received 4/26 delivery to the US.
И***а –
I liked it))
I***r –
Cute bee brooch, well packed, all pebbles in place. Thank you, recommend
I***r –
Beautiful brooches, made qualitatively, I recommend. Decently decorate your outfit. Thanks to the store, the product is well packed.
S***i –
Very very pretty, arrived in Italy in about 3 weeks, perfectly packed. Very well done exactly as in the photo, I recommend the purchase
B***d –
Fabulous pins and shockingly fast shipping. I am so impressed. The backing is great as it stays closed as well which can sometimes be an issue with pins.
S***a –
Is nice …a bit big and heavy but it nice
S***a –
Bought three different bees. The bees are great, just super 🙂 Thank you very much for this miracle! 🙂 *
L***a –
The brooch is cute. All the crystals in place, glued neatly. Seller recommend
А***r –
I’m not taking it for the first time.Wonderful BeeI’m happy. Thanks for the fast delivery✊✊✊All Super
А***r –
I order this beautiful bee for the second time. Lovely. Recommend!!!The delivery is fast. Super
R***r –
The order is received in a short time. Quality brooches, as described. I recommend the store.
A***r –
Adorable and elegant!!! Didn’t take too long for delivery…Very pleased.
E***s –
They are very cuteI love you, very well finished, arrived very fast, I recommend the store, thank you, Very well packed
E***s –
LovelyPerfectThanks to the store I recommend, they arrived very quickly very well packed,Thanks
E***s –
Are preciousPerfect very well finished, thanks to the store I recommend it
O***a –
Very cool brooch, great gift made with good quality, very cool for this price!