Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***r –
I received the order very quickly, it works super, it is easy to clean, it does its work on the 100%, I advise you to buy, thanks to the store for the good product and the fast delivery
Р***Я –
An amazing device to put your feet in order. Works lively, has two speeds, and there are also three nozzles with different grit in the kit for even more thorough processing of the feet. The order I am very satisfied with the product really as described. The delivery is fast, the packaging is excellent, the factory box is not affected. Thanks to the store for the excellent product, fast delivery. Buy product recommended
H***R –
Valla the product is very nice I write for they will get from Turkey the product has 2 steps in one slow quickly turns the header came with the charging cable which can be charged together with any one socket. As soon as it comes, we had my mother’s calamari very successful. By the way, I write for the fields, the power button is long pressed when it works. I leave the picture of the product below.
V***s –
Promises what’s agreed Delivery before time Would buy again again
Customer –
I loved it, I have very dry feet, and it worked for me. I loved the product, I recommend it
N***a –
Lightweight, convenient to use. Quickly charged via USB. Has two rotation speeds. For removal of dry calluses is suitable. Moisture-proof, washed with water after use. The packaging was all crumpled, but it did not affect the product.
S***r –
Excellent product! My wife liked it very much and found it more powerful than another similar device she has. Recommend!
J***z –
Very fast wine in perfect condition recommended, just need to use it and determine how long the charge lasts
V***e –
Item well packaged and presented as shown.
D***z –
Product was received successfully, received before than expected, very good material, structure and quality, recommended!
V***o –
Great product, everything works! Fast delivery. The engine is a little rather weak for me, but in principle you can use it and does its job. Thanks to the store.
A***r –
Thank you very much for the product and fast delivery, all received, thank you! But they haven’t tried it yet! Did not communicate with the store!
I***N –
When I received the delivery, the parts are all well, and the battery is at the level of 50%, so I handed over the charger. It works well. It’s a bit noisy. I bought it better, cheaper than Quten.
V***o –
Delivery by mail in Kiev in 24 days. Came whole, working. Pleasantly surprised by the work of the file. It took 15 minutes to process the heels, although it vibrates a little with strong pressure on the roughened areas.
Y***a –
Very well I only take 2 weeks to arrive thanks store
C***i –
Beautiful product, I love d +!!! Very satisfied with my purchase Exactly like images and description of the ad, in addition it came super well packed, so it arrived in perfect condition and condition, and of breaking, arrived quickly and a treat! Anyway, nothing to complain about… 1000/1000 note Gratitude
A***r –
Is an excellent product. It meets all my expectations, very good quality, I really recommend it. I arrived very fast. I am very happy with the product
J***a –
Received in 9 days. Perfect packaging, box without details. Product equal to the description, feels good quality. It has already been tested and fulfills its function. Product and store totally recommended.
S***a –
Very well wine with 53 percent battery as described will leave more reviews after use, arrived fast, thank you
D***h –
I am very satisfied the product, it function very well, very fast delivery. Thank you!