Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***o –
She fulfills her promise and brings it all. Also the 10 gift bags. One button vacuum seals and the other button simply seals the bag. To freeze meat is the best this way when thawing it, you avoid throwing water
M***z –
What can I say, it cost me 7 €, and it works, for its price you can not order more, the shipping has taken 7 days to reach Spain great very fast, the item is worth it, the plug needs to be changed but it is easy, OK Aliexpress.
F***c –
Goods for 20 days before the lion. Everything is okay. Ale 10 bags in the sets did not bully, and the inventory is declared in the sets.
S***o –
The machine works perfectly, makes a super vacuum and the price is unbeatable, since they only offered the possibility of buying the model with US plug for only 7 €, but I changed it seamlessly to take UE. Although the box arrived quite damaged as a result of transport, it did not affect the packaging machine. The only downside is that it came to me without any 10 bags that the announcement indicates, but AliExpress reimbursed me for the corresponding part. Very satisfied with the product and with the platform as always.
Customer –
Very satisfied, vacuum perfect Arrived 15 days before the scheduled delivery
A***o –
Fast delivery and the product is superior to the announcement
Customer –
It is lacking in bags and I want to buy 500 love bags size 15 is it possible to communicate with the store
B***l –
The box was damaged but the item is in good condition.
M***u –
Works as described, actually I am impressed by how fast it does it, like 3s and it’s done.
С***о –
Super product for this money received without damage delivery to Ukraine fast 17 days from the time of order works easy to use I liked the store recommended 10 gift bags there is all thanks
1***r –
Salesman dok
W***o –
It’s not working on the sealing
0***r –
As described, it works well, the 10 bags were not coming with the store proposed to me to put a dispute for the value of the bags and there was no problem, they returned part of the money
S***o –
Very good, pity that only put vacuum in bags with weft, which are expensive
S***i –
The vacuum. It works …. Too bad that!! As seen in the, 2 last photos, the right side of the closure. It’s broken.
C***a –
Received failure to check it for such a thing. Very fast shipping I recommend it to the store.
V***L –
Food seal device the second one I buy works perfectly well
G***t –
The device is small, handy and well crafted. With the vacuum packaging you need some, to man the proper technique out has, but then it is super.
Y***o –
Good material, good size, nice, unfortunately by mistake I ordered the input cable that was not
A***r –
Sends fast quality price nothing to say I recommend on the other hand to vacuum it is necessary the special sachets because the normal freezer bags it does not put under vacuum but its safe to provide an adapter