Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5***r –
The pillow is great, it is easy to inflate, and it is blown away by pressing the valve button, the valve itself is very comfortable, it has not been seen before, it is great
A***n –
It takes up a little more space than it looked when it is in the case, but it goes perfect and the valve system for the air is very good, does not let any air escape and to empty you just have to press and hold the button.
J***a –
Arrived on time, it looks good quality, I still don’t understand you, I’ll see the manual, it looks very practical, we’ll see how it works.
R***r –
One of the best products I have bought in this app. Really impressed me. Arrived super fast in Latin America and the quality is excellent. To inflate it has a way that the air does not come out you can pause and then continue inflating
E***t –
Hello! Delivery in 6 daysIn a very protective packaging. Article as described on site. Delivered folded in a small bag with link that takes up very little space. Provides much better comfort than the airbags that you put around your neck during long journeys by train or plane. Very satisfied with my purchase! Eric manegate
S***v –
Comfortable inflatable pillow. The main Plus can change the degree of inflation, Higher-lower as you like! There is a bag case, convenient for carrying. I recommend, so far everything suits me!
A***a –
The same product arrived in Riyadh less than a week Excellent box very practical
J***z –
Marvelous pillow. Very happy! Soft material. Fast delivery! All great! I’ll buy again for sure!
T***v –
I am 26. February after Germany ordered and am 04. March. Looks top off. I hope, mom is be satisfied
S***r –
The cushion is very good and I managed to fill with little effort. I recommend it.
Customer –
Good design and fabric quality. Very portable ; handy Comfortable! Price is reasonable. Delivery was fast too!!
V***h –
Convenient inflatable cushion for travel in car, plane, bus (I. e. In a sitting position).
S***v –
The goods arrived early. The quality is good as the picture, it doesn’t smell. A carrier bag is attached. Seller Thank you, recommend
G***x –
The goods arrived even before the stated date. The product is whole, inflating and blowing quickly, the valve is convenient. Bought for alloy, I will try in summer. I am satisfied with the product, I recommend the store
3***r –
The pillows are exactly like the photo, very comfortable! Packed in individual pouch. It is convenient even in the car, not to mention the plane or train, inside there is an opportunity to read an e-book or hold the phone. I recommend it definitely!
Customer –
The maaaaas! I’m going to be the envy of the whole plane, including my friends. I arrived very quickly and with a bag to store it
Customer –
Ordered a second such pillow, the first husband took it away. Came in five days! Super Speed! The pillow is good, it is not blown away. How much useful product, time will tell.
J***a –
Fully corresponds to the description. Comfortable, there is no smell, in the case. Delivery 10 days to Nizhny Novgorod.
W***r –
The size is different from what you think. Push the inside of the Burnton with the button pressed before the mouth. There are things you need to use with your mouth, but it’s easy to use.
S***o –
Great travel pillowI advise you to purchase from this store⭐⭐⭐⭐⭐