Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
F***f –
Goods bought by shvidko. I recommend the store. Goods of charges.
A***r –
fast shipping and very well packed still have to try
N***s –
Simply Perfect
C***n –
Box a little crumpled, however the equipment in perfect conditionReef-PE
O***a –
Shvidka delivery. On the display, there is a zahisna. will be a rosy and tebuvati.)
M***r –
The goods arrived 10 days after the order, everything is as described. I have not tried it, I will give feedback
U***l –
very fast delivery order 14th March arrived 22nd March to UK. looks ok, haven’t tried yet. gona update review after used
Y***a –
. The store also put 5 more needles as a gift. Rasha parasha.
R***s –
Excellent product, if it works, I remove several warts from my neck that previously charged me three times more than I paid for the item
M***l –
The product is of high quality good quality hundred percent this original item complies with the required specifications everything is really wonderful worth buying, the order arrived quickly as well as envelope very well, the store is very
D***a –
Exactly like the description, I just haven’t tested it yet. It didn’t take long to arrive.
S***r –
The delivery is really fast. The laser goes well and it’s picking and it’s painful. Be sure to prepare the skin anesthetic.
S***Z –
Correct. Instructions in English and Chinese. Easy use. I used it as a test on a little mole in my hand. Burned, became false and when the false fell the mole had disappeared.
A***s –
Probaré
A***a –
Product arrived as in the description, it took 26 days to reach Colombia, it was not necessary to contact the store.
D***e –
Received in 10 days in France. I did not expect this kind of product, I did not understand the operation. It burns the part that we want to remove, leaving a crust. It g’fzit slightly wrong, a shot of lavender essential oil and everything is better. I ‘ve only done it once, but I don’t have any final results yet. I recommend the store
E***o –
The product is as described. The store quickly sent the shipment. I recommend
V***a –
Arrived very fast, in perfect condition, as the description is. I ‘ve already done a light test and it works perfectly. Came with its English/Chinese manual, with needles and heads as described. I recommend it quite a bit.
S***i –
Just arrived. I don’t know whether it worked or not. It also seems that everything is fine I will re-evaluate if there is a disagreement with what I expect or as clear in the product description
J***l –
It works perfectly, I have easily removed two lumps on the skin in my own house without having to go to the dermatologist and pay for the consultation. I certainly recommend it 100% Instructions in English, but it is not necessary because its operation is very easy.