Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***a –
I received all of the 6 books and one package with very fast delivery!! I like it very much, thanks a lot. I will buy again!
Customer –
The books are great, the mega toy. I bought it cheap thanks to the FB group: AliExrpress THINGS for PEASE!-I recommend
P***r –
Product came well packed but it came crumpled the little book but it doesn’t interfere at all. my BB loved
Л***о –
Rozmir is not great, the quality of norms. Pictures show good. One per marker to finish water with a lot of drain. Delivery to Kiev 2 services at the vidylennya NP.
Customer –
Arrived very fast, well packed. Good quality product, something small but it is okay. Is for a gift. He commented later.
А***а –
Garna rosmalovka. Came the trashki zigvidt, ale Tsila) at the same time, in the Ukrainian viina, she made off the tearth of the cheated hour.
Customer –
I quite enjoyed very satisfactory to use super recommend arrived fast ahead of the scheduled time
J***a –
Very nice the little book, my daughter loved it, I will definitely buy more, I bought it day 24/02 the delivery forecast was 17/03 day and it arrived today 09/03.
9***r –
Very cool puts water in, after the drawing is dried again I found it very interesting to play several times worth it
А***я –
The first time I see such a reusable book. Thank you very much. The son is very satisfied. We will definitely order more
A***a –
Order placed on March 2 received on March 10, in less than 10 days, delivery was estimated for March 17, or the deadline met. This magical little coloring book that works with water is very convenient. Indeed the colors are beautiful, this little book is perhaps a little small it is 15 cm x cm but for children it is more than enough. We need only 1 Pencil (provided), once the drawing is dry it can be recolored to infinity. I recommend to% And I had no contact with the store.
S***o –
Arrived in 10 days as it appears in the image very nice
Customer –
My daughter really liked the little book .. arrived fast… cute and cool arrived fast I paid 5 kings including front
Customer –
Shipment very fast, after a few days coloring doszły. Are OK. Recommend.
M***r –
The book came in two weeks. Bright, 5 sheets. Good quality. I’ll order again. Did not communicate with the store.
A***r –
Very beautiful product for children of all ages and loves the problem of colors scattered everywhereThank you for express thanks to the store .. The product quality is sweet and arrived within a week of the order time
O***a –
I am in the capture, even before the end of the day, take the child for an hour
B***s –
Fast shipping, the product according to how it is described, a perfect alternative for those who like to color and especially dinosaurs. Happy with my purchase!
T***t –
Product, without poskozhen, it is good, shvidka delivery to Lviv
N***l –
Hello everyone Still a quality storeI highly recommend it to you5 colorings a little test in fact the colors are bcp more bright I try to erase not when finished Cordially Good early evening to you all☘️ Take care of yourself☘️ PS: I will come back to buy