Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
e***e –
Dutch shipping is slow Good packaging Great product I am satisfied with the product I recommend dealing with the seller Thank you and good luck.
G***s –
Excellent Product, exceeded my expectations! Very comfortable, perfect fit in the head. Foams do not bother and the sound is very good. The mic no doubt of the stick in many Line tops, which are even more expensive and renowned in the market. Recommend 100% this product
P***n –
Great ears for gamers, native works as it should, the sound is 7.1 Adjusted only it is not needed. After setting up the equalizer, the sound is excellent, the microphone is top-end without hissing, there is noise reduction.
G***A –
The product arrived in 17 days, I live in fortress. Well packed box and the headset is working perfectly.
Y***s –
Very beautiful and the delivery was super fast arrived in 9 days I picked up on the promotion and the price was all good, the sound and the mic is very good
G***a –
Clean sound with excellent bass, in addition the microphone quality is far superior Q most headsets of the MSM price range. Extremely neat and comfortable construction.
A***s –
Sensational headset, very good sound, perfect bass and treble, in addition to having a very good microphone, I recommend! RGB lights are an extra Pro model, cherry cake.
A***v –
Arrived ahead of time the whole whole box is not wrinkled, there is not enough bass, in the game every sound is heard, I think it will warm up over time, there is Russian prog on Russian site, beautiful, high-quality, comfortable, there are stickers as a gift, but the microphone light constantly speaks, I advise the seller.
F***o –
Very good product!!! Arrived very fast, I bought on March 22 and arrived on March 31
M***a –
Very great headphones! Tested his son, and he bought it. They fit under the head-there are retractable ears. he listened to the music-the basses are very voluminous, all the sound frequencies did not “fit” on each other, the notes are very clean in these headphones. Played the game-he says that moving away in the game at a distance, you can hear muffled shots, as in reality, the microphone works cleanly, does not wheeze. Headphones have a backlight (photo 2). Very comfortable.
g***a –
Top arrived perfect fast bomito being able to buy without fear
D***z –
The product exceeded my expectations, great for playing that competitive game
E***o –
The first impression I had is that it is a product of excellent quality, both sound and construction. That’s really what they say out there. I am very satisfied! Thank you!
Customer –
Excellent Product arrived today. A great audio is spectacular beautiful microphone cost benefit
D***v –
Like the Stand. Totally Awesome! With 10 RGB Lighting Modes…Whoa! Durable aluminum construction and iconic design, combine to create the ultimate display for your headset. Dynamic RGB lighting across 10 zones allows for virtually unlimited color options. Easy access, Dual USB 3.1 inputs provide improved charging power and faster data speeds for your headset, phone and other devices. Non-slip, rubberized base provides stability and protection for your headset. Works great with all iCUE compatible hardware!!! The colors are great they sync perfectly there was no problems at all. Perfect gamer gift! Worth the money! Looks great on my desktop. Lights easily controlled. Very much as advertised. Like it! All the other items received 5 stars because they were required & practical. The HA300 stand is unnecessary unless you’re bringing out with LED everywhere. Great product! 💖💖💖🥳Recomendado🥳💖💖💖
M***m –
Excellent product. Good sound quality and construction, very comfortable and beautiful. The only points were the dirt that came in some parts of the headset (gave to clean) and the delay in shipping. In addition, it is a beautiful product and with reDRagon quality. I recommend!!
W***r –
The headset ball show, it arrived super fast and no problem, I bought it for 1 month, I was using it to have a more complete evaluation, the audio is wonderful, studio quality, it muffles the environment and the mic does not capture noises on the spot! Super recommend!
g***r –
Liked Mt the handset, good quality, good audio, wonderful microphone, beautiful Mt and it seems that it will last long came with a smell of “new” that pleased even my sense of smell kkkkkk R
R***r –
Better than my old headset. Which is 3 times more expensive. Totally recommend this! Also came 10 days before
Customer –
Very good product recommend, super fast delivery arrived in less than 15 days