Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***a –
Oh, man, it’s good with the size. Are too big
J***k –
Like the material and the Slipper is exactly as pictured. The only thing is that as no many size options, what I took over getting big for my baby. But we will use future
9***r –
Booties ordered on October 4, the goods arrived at the Mail on October 31, for 286 rubles, the child of 6 months foot 9 and a half cm, the stock is there, with a warm for autumn but not for winter Snowy
U***k –
So great!! keeping my baby feet warm enough outside. I ordered 7-12 size so it is still so big on my 6 month old baby. haha.
Т***о –
Pretty. Neat. With rubber stoppers on the sole. For a cool summer in a stroller. Or at home.
K***k –
Too good. I resume as soon as he grows up well at the foot and especially warm. Easy to put. Just perfect
S***A –
My son makes 12cm long pue and they are fine. Are warm. I hope the velcro holds. They arrived earlier than expected.
S***a –
Very beautiful shoes, soft to make them more comfortable for the baby. I put them on just so I don’t get cold to my feet. My son is 3 months old and they are perfect, a little big but almost better, they do not tighten the foot
Customer –
Exactly as in the photo. Sewn well. The quality is excellent.
8***r –
Wonderful booties, very comfortable, wide will go to any vzem, look very cute, on the sole good stains rubberized that will not allow the ribs to slip. Came in 19 days. I bought for 280 with kopecks, now they can be taken cheaper. I recommend this store.
I***o –
I need to cut it off. Without a third-party smell, the puff is cool. Delivery is less than the Ministry of Art. I will find it good on the nizzhtsi, then I will give it to the people (I didn’t know one less).
D***ú –
Very nice soft and comfortable I bought from 0-6m it is but that my baby is barely going to be born, they feel warm if they are a little hazy, but they are of a quality, has beautiful details, arrived in Mexico in 23 days
4***r –
Socks-boots are generally a class! Bought as a gift. They only walked for a long time. Thank you very much.
A***v –
Good, Velcro, cotton fabric. But the size need to write correctly not from 0-6 months. I think you need to write from 3- 6 months. On newborns they are just huge.
G***g –
It came quickly. Corresponds to the description Neatly sewn (unlike gray)
N***n –
Very cute, well heater and lubricate lubricate my son not יזרוק the socks מהעגלה around the neighborhood… bit big but currently for trolley S suitable (year old)
T***r –
beautiful baby shoe… Received in less than 3weeks. I love what I got.
3***r –
I really liked it, W/W, big reliable Velcro. For 6 months-there is a stock of about 1-1,2 cm, just for the spring we
A***a –
I like it very much, I suggest you to buy it, light, soft, the sole does not slip on the laminate, I will definitely buy more, different color
V***n –
It’s super, beautiful and comfortable to wear. I will order more