Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***a –
Works very well! I needed this racket, it had an infestation flies here in Portugal and have flies to everywhere, this racket arrived in good time (even before the deadline). Strongly recommend this product, worth every penny (Penny).
U***o –
Came, works, but I will check only in the summer when any muskar appears and will fly
E***o –
It looks good, but I don’t know if it works well. For the moment I could not try it is in the open winter in France, there are no mosquitoes or fly
T***a –
The racket is well built and accompanies a fairly simple USB-C cable as well as its support base which is made of a simple and lightweight plastic. The product works very well and delivers on what it promises. Inside the box also has a support for wall with a double-sided tape that is not 3m.
7***r –
Good for catching bugs on the ceiling ~ It’s not battery type, it’s charging, so good ~ ^ ^ Delivery is also bullet delivery
R***r –
The product arrived well. Fast Didn’t arrive well. Protected But it’s working right. The only thing I found strange was that in the image the racket lights came on and mine that arrived does not turn on the racket light turns on only the base light. But the most is working right.
B***n –
Fast delivery and received in good condition. Good product.
M***s –
Product exceeded expectations! Excellent quality, with good accessories, and in addition to killing the legs, it can be used as a lampshade. Really is a product that I can recommend without fear. The store meets the delivery time and arrived before the 15 working two in my house.
B***r –
Good quality product. Exactly as in the photos. In fact it’s better than I thought.I got it very well packed. Thanks Seller.
B***s –
Top product.. Very decent, firmly, Works well.. Really very happy with it. Very fast delivery (8 days)
A***t –
very quick delivery, 4 days . perfect concept. recommended product and store
D***a –
Very good quality, very powerful, fast and safe shipping. Good store.
C***a –
Works great, great for the ceiling, liked
Customer –
excellent product I liked it very much, and would buy again if necessary. Nice store, nice product.
M***z –
Real description. Battery I have the feeling that could be improved, but the first charge 3h and it works perfectly. Recommended 100%
V***a –
The lamp arrived quickly, well packed in working condition. Charging lasts 3-4 hours, the light bulb burns for only 2-3 hours. mosquitoes and flies are absent waiting for summer then we will check)) the quality of the goods is normal, nothing special.
D***S –
Great packaging! Great product! Super Fast! Thank you for everything!
F***i –
Works very well, the button is not hard as I could read in some comments. Very convenient.
D***6 –
Happy with the purchase, it seems that it is going better from previous versions by the lamp mode
C***o –
Product received, as described. Took a long time to arrive, almost 3 months.