Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***k –
I wish I could put it on the climbing Benang. It’s a decent quality
S***r –
Happened very quickly. I wasn’t ready.. Thank you store. Very good quality items. Sava Rossii
M***z –
Excellent and practical size. Enough pockets not to be smooth. Good fabric touch and quality velcro hooks. Arrived before 10 days @ Cadiz, Spain
G***s –
ok
T***r –
The delivery arrived today, well packaged, everything okay
P***K –
Great to super for the offer price! Very good with the two zippers in different directions! And mobile phone bag!
R***z –
Over the years I have asked for several. For me it is simply perfect and now at this price I have taken advantage. For how compact it is, there is a lot of things. I recommend it 100%
9***r –
Exact description very fast shipping. Well woven, no loose threads.
J***. –
The item corresponds to the advertised and the expected quality, it comes well packed, it takes 6 days to arrive. Good material and functional, ideal to carry the 4 things that usually go in the pockets and have them more at hand.
Customer –
It is the same as in the description and many things fit.
I***o –
Very good backpack, it has almost perfect make, congratulations and thank you.
형***조 –
The quality is better than I thought.
3***r –
It’s cold. Samsung 20 Plus phone put I’m a tight chuckler.
B***n –
You can buy a few pieces, put them on a belt and put them around.
영***최 –
It’s expensive in Korea. This place is cheap and the material is the same.
D***n –
I’m surprised by the fast delivery. Products are also satisfied
굿***관 –
It’s solid and nice. The storage space is good!!
상***신 –
The cost-money is good and the quality is also good. Shipping is also good.
S***K –
Shipping was fast, and the packaging came well. It’s a cute size and meticulously finished product. It would be perfect for my little Benang or my waist ~ All right!!
K***a –
The bag is excellent, it is neatly sewn, the material is durable, the only negative is the phone