Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***t –
Good cost benefit, but I do not indicate to use in the gym, as it keeps falling a little, has no regulation for the head
J***z –
I loved them! Are the same as the images. The sound quality is excellent and the noise omission as well. It has buttons so that you do everything with them without taking the cell phone out of the bag (turn them off, turn them on, Bluetooth connection, turn off, change songs and turn the volume up or down). You can enlarge the headband according to your head size and they are very comfortable. I certainly recommend them.
Y***a –
Earphones are not easy to find an egg, ale it is not very cool, the noise is so ssby, in the time of me, they got it, for 8 dolars it’s super simple
L***o –
The phone is very good, it has good audio but I found the plastic of it kind of fragile so be careful, I found it loud until, when I put it at the most it even hurt my ears, everything came right just the box that came a little doused but nothing that damaged the product.
Customer –
They are beautiful and very good, it sounds very well and covers the sound outside
K***r –
It took a week and a half to arrive. Seriously, they are very well heard, and they are very practical,❤️ I love them.❤️
L***l –
The quality of plastic is medioclast. The coating is easy to wipe. The sound is normal. The charge also holds perfectly.
Customer –
Good quality for the price and the sound is just fine it connects thru Bluetooth and etc it has god comfort for the ear too
Customer –
The quality is great, so similar to the originals, the sound is really good and I think it does have a little bit of noise cancellation, for the price they are amazing
D***r –
For the money they are great. You can’t go wrong. If it wasn’t for all the buttons they would pass for Apple from a distance but not up close. Sound is okay. Not fantastic but okay. I recommend.
R***o –
Indoooo, I loved it came very well packed. Arrived well ahead of schedule
F***r –
Very good even, I bought to use on my Amazon Fire TV, great sound quality, so I recommend it.
C***l –
It is well price-quality. The box wine chafada and the autocular with some grated.
A***r –
They listen quite well, they are very comfortable and they hold the battery well
A***r –
Pretty good for the price! Quick delivery, Nice sound quality and looks good. There’s the “the Bluetooth device connected successfully” phrase with a heavy Chinese accent when you pair a device which is pretty hilarious. 10/10 nevertheless.
V***R –
Item came neat. It also works well and charges. Seller took too long to ship my item though.
A***r –
Coming a day earlier than scheduled. I was worried about being able to use only two in the comments. I was blocking it, so the outside sound got smaller, so I like to use it when I ride a bicycle. But I laugh so much. At this price, Salman is just a savory, so I’m a little bit of a.
M***r –
I arrived 8 days before, the super beautiful and comfortable helmets, they are heard super well, connection with the mobile great and fast I continue to test, the best purchase of great helmets I recommend them one hundred x hundred.
R***a –
Arrived complete but with slight scrapes, you still have to try
Customer –
Fast delivery of the package I am satisfied with my purchase thank you