Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of multivendoraffiliate.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***s –
super fast Delivery
T***b –
Good Product
Customer –
I like it, quality to use in the gym without screwing up RSRs, I paid 14.99 in the promotion
S***r –
Hear מצויין ומאוד comfortable
P***o –
Listening to music and watching a movie or something are going well. Calls get choppy somewhat. The radio function does not go, the rest of mp3 and I do not know that. But for what they cost to use them by bluetooth they go well. The box came a little crushed.
Customer –
Very good sound now let’s see with time
C***o –
Working well, only the radio does not tune but for what I want is good.
J***a –
Perfect. Thanks a lot. Thank you very much.
M***z –
Article tested and works perfectly. Arrived quickly. I am satisfied with the purchase.
C***O –
Immediate shipping and very fast delivery. The headset works well and it was easy to pair it with the phone. Very good store, recommended. A lot thanks
Customer –
product as described.
O***o –
Very fast shipping and delivery. Bought 3 U. In one package. Arrived in an ordinary bag, without a poop, but everything is in general condition. Nothing broke. A little dented box. But it didn’t affect anything. The headphones were checked, we liked it. Especially for that kind of money. It is very convenient to fold. Quickly connected to the phone. Were charged on the 80%. Checked for charging, all norms, charging. Play Loud. Thanks to the store. Let’s see how it will happen next, but now we are satisfied.
M***n –
Very good
T***s –
Ótimo custo benefício
L***a –
Arrived fast, now let’s test
A***r –
super
P***d –
For tsyu tsyna super. The plastic is chilly, special on the buttons. Vuha such for a nonsense similar to a shikir, ale enemies cannot live for a second stink. From the side to the sound. Duge vozni, Bluetooth played vidraz. Without overplaying the distance, if there were one problem with the word, it didn’t blow. You can tell the frequency spectrum. Basi Pinni. Horse for the season is good. TSI vidpovid.
A***e –
Came with some scratches more is working the sound and good for the price surprised me I recommend
Customer –
Great sound within the value
Y***z –
They hear me super good charm